Terms and Conditions
Legal Disclaimer
Thank you for using Neighbor’s Kitchen, a platform that connects home cooks specializing in authentic cuisine with food enthusiasts who appreciate delicious home-cooked meals made with love. Before using our platform, we kindly ask you to read and understand the following disclaimer. By accessing and using Neighbor’s Kitchen, you agree to the terms and conditions outlined in this disclaimer.
1. Assumption of Risk:
Neighbor’s Kitchen acts solely as a platform to connect home cooks and food enthusiasts. We do not own, prepare, or control the meals offered on our platform. By using Neighbor’s Kitchen, you understand and acknowledge that consuming food prepared by home cooks carries inherent risks, including but not limited to the possibility of foodborne illnesses, allergic reactions, or other adverse reactions. You agree that Neighbor’s Kitchen is not responsible or liable for any such risks associated with the meals offered through our platform.
2. Quality and Authenticity of Cuisine:
Neighbor’s Kitchen aims to connect users with home cooks who specialize in authentic cuisine. However, we cannot guarantee the quality, authenticity, or accuracy of the meals, ingredients, recipes, or culinary techniques provided by the home cooks. We do not endorse or make any representations regarding the taste, quality, or safety of the meals offered on our platform. Any claims made by the home cooks regarding the authenticity of their cuisine are their sole responsibility, and Neighbor’s Kitchen disclaims any liability in this regard.
3. Food Safety:
Neighbor’s Kitchen encourages all home cooks to adhere to applicable food safety regulations and guidelines while preparing meals. However, we cannot guarantee that all home cooks will comply with these regulations or that the meals offered on our platform meet specific food safety standards. It is your responsibility to exercise caution and use your own judgment when selecting and consuming meals from our platform.
4. Community Support and Connections:
Neighbor’s Kitchen aims to foster a sense of community and connection between home cooks and food enthusiasts. While we encourage positive interactions and supportive experiences, we cannot control the actions, behavior, or conduct of users on our platform. We do not assume responsibility for any disputes, conflicts, or issues that may arise between home cooks and food enthusiasts. It is your responsibility to communicate and address any concerns directly with the relevant parties involved.
5. User-Generated Content:
Neighbor’s Kitchen may feature user-generated content, including reviews, ratings, and comments. We do not endorse or verify the accuracy, authenticity, or reliability of such content. Any reliance on user-generated content is done at your own risk, and Neighbor’s Kitchen disclaims any liability arising from the use or interpretation of such content.
6. Limitation of Liability:
To the fullest extent permitted by law, Neighbor’s Kitchen, including its officers, employees, agents, and affiliates, shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our platform, including but not limited to the consumption of meals, interactions between users, or reliance on information provided on the platform.
7. Indemnification:
By using Neighbor’s Kitchen, you agree to indemnify and hold harmless Neighbor’s Kitchen, its officers, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of the platform, including but not limited to any disputes or issues arising from interactions with other users.
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Privacy Disclaimer
Neighbor’s Kitchen is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Disclaimer explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing and using Neighbor’s Kitchen, you consent to the practices described in this disclaimer.
1. Information Collection:
We may collect personal information from you when you register an account, make a purchase, or interact with our platform. This information may include your name, contact details, payment information, and any other information you provide to us voluntarily. We may also collect non-personal information such as your IP address, device information, and usage data through cookies or similar technologies.
2. Use of Information:
We use the collected information to provide and improve our services, process transactions, respond to your inquiries, personalize your experience, and communicate with you. We may also use your information for marketing purposes, such as sending you promotional emails or notifications about our offerings. You can opt-out of receiving marketing communications at any time.
3. Information Sharing:
We may share your personal information with trusted third-party service providers who assist us in operating our platform, conducting business operations, or providing services to you. These service providers are contractually obligated to protect your information and are only authorized to use it for specific purposes. We may also share your information if required by law or to protect our rights, safety, or the rights and safety of others.
4. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system can guarantee 100% security. You are responsible for maintaining the confidentiality of your account credentials and for any actions taken under your account.
5. Third-Party Links:
Our platform may contain links to third-party websites or services that are not owned or controlled by Neighbor’s Kitchen. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of such websites before providing any personal information.
6. Children’s Privacy:
Neighbor’s Kitchen does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete that information from our records.
7. Changes to the Privacy Disclaimer:
We may update this Privacy Disclaimer periodically to reflect changes in our privacy practices. We will notify you of any material changes by posting the revised disclaimer on our platform. We encourage you to review this disclaimer regularly to stay informed about how we collect, use, and protect your information.
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Copyright Disclaimer
Neighbor’s Kitchen respects the intellectual property rights of others and expects our users to do the same. This Copyright Disclaimer outlines our policies regarding copyright infringement on our platform. By accessing and using Neighbor’s Kitchen, you agree to abide by this disclaimer.
1. Intellectual Property Ownership:
All content and materials on Neighbor’s Kitchen, including but not limited to text, images, graphics, logos, audio, videos, and software, are protected by copyright and other intellectual property laws. These materials are either owned by Neighbor’s Kitchen or used with the permission of the respective copyright owners.
2. Copyright Infringement:
Neighbor’s Kitchen prohibits the unauthorized use, reproduction, distribution, or modification of copyrighted materials. If you believe that any content on our platform infringes upon your copyright, please promptly notify us with the following information:
a) A physical or electronic signature of the copyright owner or authorized representative.
b) Identification of the copyrighted work claimed to have been infringed.
c) Identification of the infringing material and its location on Neighbor’s Kitchen.
d) Sufficient information to contact the copyright owner or authorized representative.
e) A statement, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
3. Removal of Infringing Content:
Upon receiving a valid copyright infringement notice, Neighbor’s Kitchen will promptly investigate and take appropriate actions, including removing or disabling access to the allegedly infringing material. We may also terminate the accounts of repeat infringers in accordance with applicable laws.
4. User-Generated Content:
Neighbor’s Kitchen allows users to upload and share content on our platform. Users are solely responsible for ensuring that their uploaded content does not infringe upon the copyrights or intellectual property rights of others. We do not endorse or assume any responsibility for user-generated content.
5. Disclaimer of Liability:
Neighbor’s Kitchen shall not be held liable for any copyright infringement committed by its users. We make efforts to prevent and address copyright violations but cannot guarantee the actions of our users. Copyright disputes should be resolved directly between the parties involved, and Neighbor’s Kitchen shall be held harmless from any claims or damages arising from such disputes.
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Please note that all the above disclaimers are a legally binding agreement between you and Neighbor’s Kitchen. By using our platform, you accept and agree to comply with all the above disclaimers. If you do not agree with any part of the disclaimers, please refrain from using our platform and services.
[Last updated: 1st August 2023]